Skills
outlook
1-2 Years
- Customer Service
2-5 Years
Microsoft Teams
1-2 Years
EHR
Less than 6 Months
Patient Appointment Scheduling
Less than 6 Months
CRM > Salesforce
6 Months to 1 Year
Sales & Operations Support
6 Months to 1 Year
Five9
Less than 6 Months
E-Commerce > Amazon > Inventory Management
2-5 Years
Experience highlights
Medical Appointment Setter
Balance Health - 611
·
March/2026
–
Present
Scheduled and coordinated patient appointments using ModMed and Athena Health. Managed patient information and EHR documentation. Handled high-volume calls using Five9 and communicated via Teams/Outlook.
Sales Support Manager
Gannett - Awesome Cx
·
May/2025
–
Present
Supported sales operations using Salesforce for customer information and sales activities. Used Adpoint and ATOL DesignIQ for advertising orders. Coordinated with teams and maintained sales records.
Store Manager
Botica Bernadas
·
January/2022
–
Present
Managed daily operations, staff coordination, and inventory. Handled cash reconciliation and financial reports. Resolved operational and customer issues while meeting deadlines.
