Skills
Customer service
6 Months to 1 Year
interior design
1-2 Years
Accounting > Claims Processing
1-2 Years
E-Commerce > Inventory Management > Quality Control
1-2 Years
Chat support
1-2 Years
Baking
Less than 6 Months
- Customer Service
2-5 Years
Problem Resolution
2-5 Years
Ticketing System
1-2 Years
• Time Management
2-5 Years
Leadership Pastry Making Interpersonal Communication Intermediate English speaking Adaptability Creativity
1-2 Years
Conflict Resolution & De-escalation
1-2 Years
Tutoring
1-2 Years
Experience highlights
Baker and Pastry Chef
La Creme
·
March/2026
–
Present
Prepared and baked products with consistent quality. Managed multiple tasks during busy hours, followed recipes accurately, maintained clean work area, and coordinated with coworkers.
Chat Representative
Teleperformance
·
February/2023
–
Present
Answered customer tickets proficiently, filed game bug reports using ticketing system, processed post-sales requests, and provided product information.
Customer Service Representative
TFunPlus International
·
January/2020
–
Present
Helped customers efficiently, processed customer claims, de-escalated complicated situations, and maintained perfect attendance record.
Customer Service Representative
Teleperformance
·
July/2018
–
Present
Helped customers efficiently. Processed claims as requested. De-escalated complicated situations. Maintained good attendance record with no complications over 7 months.
