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Fernando L.

Customer service

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I can do multi-tasking and able to perform under pressure. I am time conscious person, I always make sure to finish my job before the deadline.

Skills & Experience

Skills

GDS system, CRM system, Outlook and Microsoft 360 5-10 Years

Experience highlights

Customer service
VXI · May/2021 – Present
I worked as a customer service for another big Telco in the US. My work description also includes billing, plan change, troubleshooting and adding and removing lines for customers account.
Customer service
Convergys · June/2017 – Present
I worked as a customer service for a big Telco company in the U.S. What we do is, we do troubleshooting on customer's device/s, we also do billing explanation and renewing pt's contract.
Customer service
Teleperformance · April/2014 – Present
We do hotel, flight and car reservations. Also, as part of our job, we do cancellation and refund.
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