Skills
GDS system, CRM system, Outlook and Microsoft 360
5-10 Years
Experience highlights
Customer service
VXI
·
May/2021
–
Present
I worked as a customer service for another big Telco in the US. My work description also includes billing, plan change, troubleshooting and adding and removing lines for customers account.
Customer service
Convergys
·
June/2017
–
Present
I worked as a customer service for a big Telco company in the U.S. What we do is, we do troubleshooting on customer's device/s, we also do billing explanation and renewing pt's contract.
Customer service
Teleperformance
·
April/2014
–
Present
We do hotel, flight and car reservations. Also, as part of our job, we do cancellation and refund.