Outline
Looking for Full-Time work (9 hours/day) at $7/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
Skills & Experience
Experience highlights
• Conducted performance reviews and translated operational and sales data into actionable recommendations.
• Partnered with cross-functional teams to resolve client issues efficiently and improve overall merchant experience.
• Supported onboarding and enablement initiatives to accelerate partner adoption and operational success.
• Identified account growth opportunities
• Diagnosed and resolved device-related concerns, reducing friction and improving customer experience.
• Consistently identified opportunities to recommend relevant products and value-added services.
• Combined technical expertise and consultative selling to support revenue objectives and customer retention.
• Maintained strong service quality through clear communication and effective resolution.
• Supported onboarding and development of team members through coaching, knowledge sharing, and process
guidance.
• Improved team effectiveness by helping maintain service quality and operational consistency.
• Balanced technical support with sales advisory responsibilities to contribute to customer value and account growth.
• Strengthened customer loyalty through issue ownership
• Screened and assessed potential clients to improve appointment quality for licensed agents.
• Applied consultative questioning and objection handling techniques to increase lead conversion potential.
• Maintained accurate CRM records and pipeline organization to support sales execution.
• Contributed to business growth through persistence, relationship building, and consistent outreach activity
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