Customer Service, Receptionist or Admin Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

### Profile Description – Work Experience

I am a **customer service and administrative professional with over 8 years of BPO experience**, with a background in customer support, recruitment, sourcing, marketing, and virtual front desk operations. I have experience handling customer inquiries through phone, email, and messaging platforms, assisting with reservations and appointments, screening applicants, coordinating interviews, and providing administrative support.

I am **organized, detail-oriented, adaptable, and customer-focused**, with strong communication and problem-solving skills. I am comfortable working with different tools and systems, including **Google Workspace, Oracle, Zencal, Canva, and hotel PMS**, and I am always willing to learn new platforms and processes. My goal is to provide reliable support, maintain a positive customer experience, and contribute to the success of the team.

Skills & Experience

Skills

Receptionist 2-5 Years

Admin / Personal Assistant / Receptionist 2-5 Years

Cuatomer Support 5-10 Years

Sourcing people 6 Months to 1 Year

Office and Administration > Travel Planning > Sabre 10+ Years

Multitasking 5-10 Years

HELPDESK SUPPORT 5-10 Years

- Customer Service 5-10 Years

Customer Support > Chat Support >Technical Support 5-10 Years

Front Desk Operations 2-5 Years

Customer Service>Sales 5-10 Years

Customer Service > Inbound and Outbound Calls 5-10 Years

Experience highlights

Customer Service Assistant

Alorica · January/2019 – Present

Offered programs and adjustments to customers, maintained credit scores, renewed customer applications, and handled inbound and outbound calls.

Marketing Assistant/Receptionist

Siccion Marketing Inc · January/2012 – Present

Managed front-desk operations and served as primary contact for 40+ daily visitors. Handled multi-line phone system.

Staff

St. John's Academy · January/1992 – Present

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