Admin Support

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced professional with over 15 years in property management, customer service, cold calling, and appointment setting

Skills & Experience

Skills

Office and Administration > Communication 10+ Years

Customer service, teamwork, multitasking, maintain professionalism, time management, I keep integrity in what I do. 10+ Years

Customer Support > Chat Support> Customer Support Inbound and Outbound 10+ Years

Customer Support > Email Support and Data Entry 10+ Years

Office and Administration > Microsoft Excel, Word and PowerPoint 10+ Years

Experience highlights

Cold Caller/Appointment Setter

Salt Money · July/2023 – Present

- Conducting discovery calls with prospects
- Research store IG handles
- Following up on leads
- Make outgoing calls to set up an appointment for their merchant needs/debit payments solutions
- Provide daily/weekly sales report

Property Management Admin

ARB Realty, LLC · June/2022 – Present

- Act as a backup to Project Management Assistant for Inspection Assistance- Mid-lease, Pre-Move Out, Move Out/In
- Collecting rent, dealing with late payments, and handling operating expenses
- Daily follow-up on scheduled and completed work orders with tenants to determine satisfaction and make appropriate updates to AppFolio
- Prepare and enforce a lease agreement
- Perform all necessary functions to facilitate tenant move-in and move-out
- Addressing tenant complaints and general CSR calls

Sales Team Leader

Azpired, Inc · May/2021 – Present

- Oversee day-to-day operation, performance and schedule adherence
- Work closely with the team, motivating and coaching team members
- Monitor team performance and report on metrics
- Prepare and deliver sales reports to management

Transport Team Leader

Azpired, Inc · January/2016 – Present

Oversees the day-to-day operations, performance and schedule adherence to ensure customer satisfaction and goals are met

Assists Management in ensuring service quality standards are consistently met through the following feedback mechanisms: call monitoring, call volumes, staffing, process audits, and performance measures

Dispatcher

Ebusiness BPO, Inc. · February/2011 – Present

Log the time and number of each cab as they check in into the dispatch sheet software
Assign taxi fare in order of request
Record the time of departure and destination on dispatch log
Respond and answer all telephone calls daily
Receives requests for taxi fares by telephone and dispense the fare fairly to the nearest cab that answers the radio call to that location
Answering questions and solving customer or vehicles problems
Collect vouchers from vendors and record them for processing

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