Skills
Problem Solving and Critical Thinking
5-10 Years
Accounting > Claims Processing
1-2 Years
Office and Administration > Microsoft Excel
5-10 Years
Professional Services > Management Services > Call Center Operations Management
Less than 6 Months
Scheduling appointments
6 Months to 1 Year
Experience highlights
Claim Adjudicator
EXL
·
November/2022
–
Present
Verifying patient’s eligibility;
• Reviewing the claim filed by an insurance holder;
• Provide specific benefits based on their claim form and
medical documents;
• Processing payments for healthcare providers, ensuring
accurate claim submissions and patient payments.
• Creating and sending a letter of Explanation of Benefits to the
insurance holder;
• Making an outbound call to the medical provider and
hospitals to verify date and type of services;
• Knowledge about ICD-10, HCPCS, CPT code.
• St
Customer Service Representative
Everise
·
August/2021
–
Present
• Answering call from insurance holder;
• Provide accurate answer to customer’s inquiry
regarding on their insurance;
• Contributesto team effort by accomplishing related
results as needed;
• Communicating and coordinating with colleagues as necessary;
• Providing feedback on the efficiency of the
customerservice process;
• Document the problem, action and the resolution
given to the customer.
Store Supervisor
The Generics Pharmacy
·
February/2014
–
Present
Conducting inventory counting ever months;
• Checking and making sales report using MS Excel;
• Work with manager and owner for the better sales
gross every month;
• Encoding of items in POS;
• Preparing purchasing orders using Microsoft excel;
* Knowledge about generic drug medicine and counter part to branded medecine.