Skills
Customer Support > Chat Support
6 Months to 1 Year
Experience highlights
Chat Support Representative
TTEC
·
July/2023
–
Present
As a Chat Support Representative, I handled real-time customer inquiries and concerns through live chat, providing accurate information and solutions with professionalism and empathy. I successfully managed up to 3 concurrent chat sessions while maintaining speed and precision, ensuring a positive customer experience. This role allowed me to develop strong communication, multitasking, and problem-solving skills while consistently meeting performance goals in a high-volume BPO environment.