Customer Service Representative

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

Hi, I’m Jeve Abraham—a career-driven, optimistic, and passionate professional with a strong foundation in Legal Management and extensive background experience in customer engagement, healthcare support, and virtual assistance. Over the past several years, I have built a diverse career bridging corporate support, telecommunications, travel, and healthcare services. Whether I am managing client appointments, resolving complex billing and claims disputes under strict HIPAA compliance, or tutoring students as an ESL teacher, I bring a detail-oriented, solution-focused, and empathetic approach to every role. Punctuality and dedication are at the core of how I work, and I am always striving for continuous personal and professional growth.

Skills & Experience

Skills

CustCustomer Service 5-10 Years

Customer Service Representative 5-10 Years

online tutor Less than 6 Months

Accounting > Claims Processing 2-5 Years

Customer Support > Insurance > Medical Insurance 2-5 Years

Account Management 5-10 Years

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 1-2 Years

- Customer Service 5-10 Years

HIPAA Compliance 2-5 Years

Personal Assistance: Travel booking, appointment scheduling, and other personal tasks to keep you organized. 2-5 Years

Billing & dispute resolution 5-10 Years

Calendar Management > Scheduling 1-2 Years

Marketing > Order Management 2-5 Years

Experience highlights

Virtual Assistant

English Central · March/2024 – Present

Virtual assistant helping with scheduling appointments and handling administrative tasks.

Customer Services Representative

Teleperformance Philippines Inc · September/2021 – Present

Medical claims assistance, prescription support, HIPAA compliance, and managing patient feedback and grievances.

Customer Services Representative

VXI Global Holdings B.V · September/2020 – Present

Assisted with account setup, billing disputes, service troubleshooting, and plan modifications for telecom services.

Customer Services Representative

Teleperformance Philippines Inc · March/2018 – Present

Handled travel bookings, car rental reservations, order management, refund processing, and customer account issue resolution.

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