Finance & Administrative Virtual Assistant

Verified

$8/hr

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Outline

Looking for Freelance work (6 hours/day) at $8/hour

Associate Degree

English proficiency Fluent

Professional Summary

I’m a detail-oriented Finance & Administrative Virtual Assistant with experience supporting accounting tasks, business operations, and day-to-day administrative needs.

I can assist with bookkeeping, accounts payable and receivable support, financial data entry, reconciliation, record keeping, document organization, and other finance-related tasks. I’m comfortable working with accounting and productivity software and can quickly adapt to different platforms, systems, and workflows.

I’m organized, dependable, and highly attentive to detail, especially when handling financial information. I value accuracy, confidentiality, meeting deadlines, and following established processes.

My goal is to provide reliable finance and administrative support that helps businesses stay organized, maintain accurate records, and operate efficiently.

Skills & Experience

Skills

1-2 Years

Account Executive > Microsoft 365 1-2 Years

ChatGPT Less than 6 Months

Asana Less than 6 Months

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years

Project Management > Asana > Monday > Trello Less than 6 Months

CRM > Salesforce 1-2 Years

JIRA 1-2 Years

Customer service > Sales Representative > Customer Support 2-5 Years

Customer Support > Chat Support >Technical Support 1-2 Years

Basic Graphic Design>Canva Less than 6 Months

Google Workspace 1-2 Years

- Zoom 1-2 Years

Experience highlights

Tier 2 Technical Support & Subject Matter Expert Support

Concentrix · May/2026 – /

Provides Tier 2 support for complex QuickBooks Online issues. Supports frontline agents, conducts investigations, reviews JIRA tickets, and serves as SME for product and process guidance.

Technical & Customer Support Representative

Concentrix · September/2024 – Present

Managed high-volume customer communications via chat, phone, and email. Coordinated issue resolution using Salesforce, achieved 91% QA score and 63-66% TNPS scores with 5-8% lead conversion rate.

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