Skills
Marketing > Social Media Management
1-2 Years
Office and Administration > Email Management
1-2 Years
customer service representative
6 Months to 1 Year
Graphic Design Canva
1-2 Years
Marketing > Market Research
1-2 Years
Experience highlights
Virtual Assistant
Remote/Freelance
·
July/2022
–
Present
Provided comprehensive administrative support to clients, including email management, scheduling, and data entry.
Created social media content for clients using Canva, resulting in a 40% increase in engagement.
Managed CRM systems to track client interactions and streamline communication, reducing response time by 25%.
Coordinated with clients to prioritize tasks and maintain a structured workflow.
Customer Service Representative
MCS Cebu
·
June/2020
–
Present
Works closely with customers to determine their needs, answer their questions about your products and recommend the right solutions
We assist customers of their concerns or problems with their package or sometimes with the shipping delayed.