General Virtual Assistant

Verified

$4/hr

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Outline

Looking for Part-Time work (6 hours/day) at $4/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Virtual Assistant 3+ Years in Admin & Customer Support

Skills & Experience

Skills

Marketing > Appointment Setting 1-2 Years

Office and Administration > Problem Solving 1-2 Years

Inbox and calendar management 1-2 Years

Ability to Work Independently 6 Months to 1 Year

Organizational Skills, Good communication skill, Strong attention to detail and accuracy 1-2 Years

Customer Support Less than 6 Months

Office and Administration > Administrative Support 6 Months to 1 Year

Office and Administration > Data Entry 1-2 Years

Virtual Assistance 1-2 Years

Basic CRM Use 1-2 Years

Experience highlights

Virtual Assistant

Cleaning Melbourne Service PTY LTD · January/2024 – Present

• Managed inbox and scheduled appointments for a remote cleaning service business
• Coordinated team schedules and monitored workflow using Trello
• Provided daily administrative support including file organization and report preparation
• Ensured smooth operations by assisting in backend support and task tracking

Customer Service/Support Specialist

Teleperformance Philippines · May/2023 – Present

• Handled high-volume customer inquiries via phone, chat, and email
• Resolved billing, product, and account-related concerns quickly and professionally
• Supported new hire onboarding by sharing tools, best practices, and quality standards
• Consistently met performance metrics while maintaining customer satisfaction

Customer Support Specialist

Six Eleven Global Services and Solutions · December/2022 – Present

• Delivered frontline support for customer issues including orders, billing, and tech concerns
• Escalated complex cases properly and followed up to ensure resolution
• Collaborated with team leaders to improve workflows and enhance customer experience
• Maintained accurate documentation in customer records and support systems

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