Skills
Time management and attention to details
5-10 Years
Attention to detail , Cooperative
5-10 Years
Customer Support > Sales Support
2-5 Years
Experience highlights
Email Support
Transparent BPO Inc.
·
August/2022
–
/
Blended email and phone support
Process orders
Track shipments
Process refund/replacement
Explain billing
Customer Service Representative
Integrated Call Center Solutions
·
July/2021
–
Present
Upsell services
Explain Bills/Process adjustments
Process orders
Chat Support
Customer Service Associate
Amazon
·
March/2018
–
Present
Processing orders
Track shipment
Explain billing
Refund/Replacement
(blended email and chat support)