Customer Support VA | E-commerce Specialist | Email, Chat & Order Management

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and reliable E-Commerce Customer Support Specialist with over 3 years of experience managing orders, resolving customer inquiries, and optimizing workflows for international online stores. Skilled in Shopify, CRM systems, and order management, with proven expertise in email, chat, and phone support. Adept at handling returns, refunds, replacements, and escalations while maintaining professional communication and accurate records.

Known for quick learning, strong organizational skills, and a proactive approach, I excel in fast-paced, high-volume e-commerce environments. Committed to providing exceptional customer experiences and supporting business growth through attention to detail, reliability, and consistent performance.

Skills & Experience

Skills

Email & Chat Support, Technical Support, Database Management, Microsoft Office Suit, Google Workspace & CRM Tools (e.g., Salesforce, Zendesk) 2-5 Years

Data Entry & Administrative Support 2-5 Years

Communication (Written & Verbal) 2-5 Years

Customer Service & Suppor 1-2 Years

Tech-Savvy (Google Workspace, MS Office) 5-10 Years

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