Skills
Customer Support > Chat Support> Customer Support Inbound and Outbound
2-5 Years
Data Extraction, Social Media Management, Lead Generation
1-2 Years
Medical Records Retrieval & Verification | Billing & Payment Coordination (Insurance, Liens, Collection Companies)
1-2 Years
Experience highlights
Records Retrieval Specialist
Lexitas
·
October/2024
–
March/2024
Already resigned last March 2026, but unable to update the exact date here on the site.
Lead Generation Specialist
Sourcescrub Philippines, Inc.
·
May/2021
–
Present
Virtual Assistant and Customer Support
Washington Gym, LLC
·
September/2019
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Present
Worked as a Virtual Assistant and Customer support role. My main task was to assist gym members and upcoming members with their membership and application. Also doing PowerPoint presentations for the Gym's weekly and monthly workout routines.
Chat and Email Support
ECE Contact Centers (ECE)
·
September/2018
–
Present
I worked for Earnin, a payday loan app based in Palo Alto, CA. The main task was to assist users on how to use the app as well as troubleshooting how to link their banks in the app for them to cash out.
Customer Service Representative
Inspiro Relia Inc.
·
January/2014
–
Present
Worked as a CSR for Smart Telecommunications. 1 of the leading telcos in the Philippines.
