Skills
Customer Support ( EMAIL / VOICE)
6 Months to 1 Year
Admin / User Support
6 Months to 1 Year
Email & calendar management
6 Months to 1 Year
Logistic Coordinator
1-2 Years
2-5 Years
Attention to detail
2-5 Years
Customer Service & Communication
2-5 Years
Logistics Coordination
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
Data Entry & Record Management
2-5 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
2-5 Years
Google Workspace
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Scheduling & Coordination
2-5 Years
*Administrative Support -
2-5 Years
Experience highlights
Account Coordinator / Logistics Coordinator
Transportation Consulting Miami LLC
·
May/2024
–
Present
Coordinated and monitored shipments for accurate timely delivery. Tracked shipments, investigated exceptions and delays. Maintained records and communicated with internal teams and external parties on status.
E-Commerce Customer Service Representative
AKA eCommerce
·
November/2022
–
Present
Responded to customer inquiries and provided solutions. Assisted with orders, returns, refunds, and account issues. Managed customer information and used e-commerce systems to resolve issues professionally.
