Skills
2-5 Years
Classroom management
2-5 Years
Training & Development
5-10 Years
- Customer Service
5-10 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
CRM > Salesforce
1-2 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Performance Management
2-5 Years
Report writing
5-10 Years
Google Workspace
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
1-2 Years
Team Coaching
2-5 Years
Learning Management Systems (LMS)
5-10 Years
Compliance Monitoring
2-5 Years
Experience highlights
Learning Services Learning Specialist
Total Source Wireless
·
January/2025
–
/
Facilitate onboarding support and learning coordination for new hires and operational teams. Monitor performance and conduct feedback & training follow-ups.
Learning Services Learning Specialist
Telus Digital
·
January/2024
–
Present
Facilitated onboarding support and learning coordination. Monitored performance and conducted feedback & training follow-ups to improve employee engagement.
Offshore Training & Development Assistant Manager
Alliancetel Inc.
·
January/2024
–
Present
Managed offshore training operations including scheduling, learner tracking, facilitator coordination, and compliance monitoring. Monitored training effectiveness.
Learning Experience Leader
TaskUs
·
January/2019
–
Present
Managed end-to-end training operations, certifications, attendance tracking, and LMS administration. Maintained records and served as point of contact for all stakeholders.
Technical Support | Customer Support
Teleperformance
·
January/2014
–
Present
Provided customer service, technical support, and account assistance in a fast-paced environment.
