Skills
Customer Service Representative
5-10 Years
Appointment Scheduling & Calendar Management
5-10 Years
Customer / CX Support > Email & Chat Management
5-10 Years
Order Dispatching & Coordination
1-2 Years
AI & AUTOMATION
2-5 Years
Real Estate » Short Term Rentals » Airbnb
1-2 Years
Experience highlights
Affiliate Customer Support
Goli
·
January/2025
–
Present
Provided chat and email support to affiliates and creators, managed promotions and discount campaigns, reviewed sample requests, tracked campaign data in spreadsheets, and collaborated with internal teams to ensure smooth campaign execution and timely issue resolution.
Property Manager
Stone Real Estate Mc Arthur
·
January/2024
–
Present
Managed residential and commercial rental properties by coordinating inspections and maintenance, preparing lease documentation, handling rent collections and tenant screening, and maintaining accurate records using property management software.
General VA | Asst Manager
Ads Grow Business
·
January/2021
–
Present
Managed digital marketing for 100+ carpet cleaning businesses by creating Facebook ad campaigns, optimizing Google Business Profiles, setting up AI automations for lead capture, and organizing Facebook and Instagram leads for tracking and reporting.
Customer Service Associate
Medical Campaign
·
January/2021
–
Present
Provided customer support through inbound and outbound calls, email, and chat, scheduled patient appointments and telehealth consultations, verified certifications and prescriptions, coordinated with healthcare providers, resolved patient inquiries, and maintained accurate HIPAA-compliant records.
Order Taker / Customer Service
Terry’s Florist
·
January/2019
–
Present
Processed and tracked high-volume floral orders, verified order and delivery details, coordinated with internal teams and delivery partners, and maintained accurate records to ensure timely and accurate fulfillment.
