Skills
Customer Support > Healthcare
5-10 Years
Attention to detail
5-10 Years
Multitasking
5-10 Years
Healthcare Virtual Assistant
2-5 Years
Experience highlights
Intake Representative
Uptown Drug and Home Medical
·
September/2022
–
Present
Processed CPAP and BiPAP orders by verifying documentation and patient insurance, and conducted outbound calls to physician offices to obtain required documents.
Healthcare Executive
Omega Healthcare Management Services Inc.|
·
May/2021
–
Present
Provided excellent customer service by assisting with payment transactions and handling insurance updates and billing inquiries.
Healthcare Customer Service Representative
Alorica
·
October/2017
–
Present
Handled inbound calls assisting providers with claims, benefits, and authorizations while ensuring accurate and detailed documentation of each interaction.
