Admin Operations & Client Services Specialist

Verified

$15/hr

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Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Admin Operations & Client Services Specialist with experience supporting Australian, US, and Middle East
businesses through remote, non-voice operations. Strong background in service coordination, customer enquiries,
scheduling, job and task management, written communication, documentation, reporting, and spreadsheet-based
tracking. Experienced coordinating work across multiple Australian locations and time zones, maintaining accurate
records, following up outstanding tasks, and keeping customers and field teams informed. Proficient with Google
Workspace, Google Sheets, Excel, ClickUp, Acuity Scheduling, ServiceM8, and ServiceTitan. Proactive,
detail-oriented, and comfortable working independently in fast-moving service environments.

Skills & Experience

Skills

Written Communication 5-10 Years

Administrative Operations 5-10 Years

Team Coordination 5-10 Years

Scheduling & Coordination 2-5 Years

Data & Reporting 5-10 Years

ChatGPT 1-2 Years

Google drive 2-5 Years

Servicem8 1-2 Years

ClickUp 1-2 Years

Basic Graphic Design>Canva 1-2 Years

Microsoft Excel / Google Sheets 2-5 Years

- Communication - Organization - Time Management - - Scheduling - Research - Customer Service - Problem-Solving - Adaptability - Multitasking - Data Entry 5-10 Years

Experience highlights

Client Services Coordinator

Australian Rental Inspection Services · January/2026 – Present

Managed customer enquiries, booking requests, scheduling changes, and service coordination. Coordinated inspectors using Acuity Scheduling and organized inspection documentation via Google Drive.

Admin & Google Sheets Specialist

Australian Plumbing & Trade Services · January/2026 – Present

Built and maintained Google Sheets dashboards for sales, commissions, and performance tracking. Supported operations using ServiceM8, ServiceTitan, and ClickUp for workflow coordination.

Chat Support & Social Media Manager

Remote Client Services · January/2026 – Present

Managed subscriber engagement via chat and written messaging platforms. Delivered professional responses and tracked performance metrics while ensuring compliance.

Admin & Training Coordinator

Training Organization · January/2026 – Present

Handled administrative operations including scheduling and record-keeping. Coordinated training programs covering enrollment, attendance, and progress tracking.

Shift Manager

Shakey's Philippines · January/2026 – Present

Supervised daily operations, staff scheduling, and inventory management. Managed cash handling, customer concerns, and sales targets while ensuring compliance.

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