Executive Virtual Assistant• Social Media Manager

Verified

$6/hr

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Outline

Looking for Freelance work (8 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

Hi! I’m Joycie Mae Dela Cruz, a highly skilled Virtual Assistant, Customer Service Representative, and Social Media Manager.

Skills & Experience

Skills

Customer Support 2-5 Years

Marketing > Content Creation 1-2 Years

Email and Admin Support 1-2 Years

Experience highlights

SOCIAL MEDIA MANAGER, BRAND AMBASSADOR, TIKTOK AFFILIATE

SOCIAL MEDIA PLATFORMS · July/2023 – /

• In charge of producing original videos, images, reviews, comments, or other forms of media.
• Promote videos of partner brands on Tiktok to gain sales, engagement, and earn commissions.
• Actively interact with viewers through comments, replies, and live streams to build a strong community and encourage purchases.
• Communicate and collaborate with brands to understand product features and marketing guidelines.

CUSTOMER SERVICE REPRESENTATIVE (On Site)

Camrey Consultancy Inc. · August/2023 – /

• Responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.
• Help individuals who are interested in pursuing debt settlement as an alternative to bankruptcy.
• Negotiating with creditors to reduce overall debts in exchange for a lump-sum payment.
• Assists with the planning of sales exhibits. Develop strategic Sales goals; Qualify leads and create a target lists of enterprise.

VIRTUAL ASSISTANT

TRAVEL AGENCY · June/2023 – /

• Manage daily administrative tasks, including email handling, scheduling, and client communication.
• Assist with booking flights, accommodations, tours, and transportation based on client preferences.
• Coordinate travel itineraries and ensure all booking details are accurate and up to date.
• Conduct research on travel destinations, visa requirements, pricing, and promotional deals.
• Handle customer inquiries, provide travel recommendations, and support clients before and during their tr

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