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Vina R.

Reliable Virtual Assistant | Admin Support | Email & Data Management

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I’m an experienced Virtual Assistant and Operations Specialist with over 3 years of experience in administrative support, account and email management, data entry, quality assurance, reporting, troubleshooting, and workflow coordination.

As a team lead, I’ve developed strong organizational, communication, and problem-solving skills. I’m experienced in ticketing operations, team coordination, and process improvement, with a strong focus on accuracy, efficiency, and meeting deadlines.

I’m detail-oriented, dependable, adaptable, and comfortable working independently or as part of a team. I value clear communication, confidentiality, and consistent work quality. My goal is to provide reliable administrative and operational support that helps businesses streamline workflows, improve productivity, and achieve their goals.

Skills & Experience

Skills

Office and Administration > Quality Assurance 2-5 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 5-10 Years
Customer Support > Sales Support > Account Retention > Marketing > Executive Assistance 5-10 Years
*Administrative Support - 5-10 Years
Team Leadership 1-2 Years
Human Resources > HR Management > Administrative Works > Operations Management 1-2 Years
CRM 2-5 Years
Process improvement 2-5 Years
Project Coordination 2-5 Years
Accounting > Accounts Payable > Internal Audit > Inventory > Excel 2-5 Years
Customer service > Sales Representative > Customer Support 2-5 Years
Basic Graphic Design>Canva 2-5 Years
Google Workspace 5-10 Years

Experience highlights

Operations Manager / Ticket Puller
Nickets, LLC · September/2023 – /
Overseeing daily operations for remote team. Managed account creation, email management, profile maintenance, and operational documentation. Coordinated ticketing operations and cross-team communication.
Customer Support Agent
Teleperformance Philippines · March/2022 – Present
Captioned live calls, reviewed transcripts for accuracy, and performed quality assurance checks.
Legal Secretary
Bustamante & Damian Law Office · January/2020 – Present
Managed calendars, legal documentation, affidavits, filing, and client intake processes.
Business Support Assistant
Negosyong Pinoy Finance Corp. · July/2017 – Present
Maintained client records, verified documents, prepared contracts, and supported daily operations.
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