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herly P.

Data entry Specialist

Verified
$5/hr

Outline

Looking for Part-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hello, I'm 26 years old. I have 3 years of experience working in a BPO company as Account executive handling sales, billing, appointment settler, through online chat, SMS, Email. I work with client, so my previous job involves client meeting every day for target discussion. I'm a quick learner and willing to learn, I always complete my task ahead of time. I have strong experience working under pressure and doing multi-tasking, strong deductive reasoning.

Skills & Experience

Skills

Data Encoding, data entry 2-5 Years
Customer Service Representative 2-5 Years
Customer / CX Support > Email & Chat Management 2-5 Years

Experience highlights

Account Executive
Flatworld Solutions Ph · September/2023 – Present
Pure customer service support. My task is to assist customer regarding, billing concern, appointment schedule, product inquiry, creating a service claim ticket, Offering products, Online account troubleshooting. I am using a Liveperson tool for communicating with customer through live chat, SMS, Facebook and email and I am using agent workspace, salesforce as our main tool for creating ticket, reviewing account details and products.
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