Seasoned CSR Rep with backgrounds in Admin and VA work

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Dedicated and results-driven customer service professional with extensive experience in customer support, virtual assistance, and administrative roles. Skilled in handling customer inquiries, resolving complex issues, and providing seamless support across multiple industries. Proven ability to streamline processes, enhance customer satisfaction, and contribute to organizational efficiency. Adept at working in fast-paced environments with strong problem-solving and multitasking abilities.

Skills & Experience

Skills

Customer Support > Email Support 1-2 Years

Office and Administration > Computer Literacy 5-10 Years

English Communication 10+ Years

Customer Support , Data Entry 5-10 Years

Office and Administration > Google Suite 2-5 Years

Microsoft Office 2-5 Years

Email Management 1-2 Years

Experience highlights

Customer Support Ambassador

Support Zebra · March/2023 – Present

● Assisted clients with trademark applications and inquiries, ensuring accuracy and efficiency.
● Processed application requests while adhering to service quality standards.
● Handled order processing and refunds, maintaining high customer satisfaction levels.

Freelance Customer Service Representative

Insta-Answer Virtual Receptionist · January/2022 – Present

● Provided customer support, including service walkthroughs and account maintenance.
● Addressed order-related concerns and ensured timely resolutions.

Purchasing Aide

REBISCO · August/2021 – Present

● Managed and documented departmental supply allocation.
● Monitored receipts, order requests, and delivery timelines for factory supplies.
● Coordinated with suppliers and facilitated procurement logistics.

Email and Chat Support

Ibex Global · January/2018 – Present

● Delivered customer service support and troubleshooting assistance via email and chat.
● Managed account maintenance and resolved service-related concerns.

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