Logistics Coordinator - Customer support

Verified

$7/hr

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Outline

Looking for Full-Time work (12 hours/day) at $7/hour

Associate Degree

English proficiency Fluent

Professional Summary

Customer Support and Logistics professional with 5 years of experience supporting U.S.-based clients through live chat and email in a fast-paced remote environment. Skilled in customer service, issue resolution, documentation, multitasking, and professional communication, with hands-on experience using Salesforce, Slack, Google Chat, and Microsoft Teams. Completed Freight and Logistics Virtual Assistant training with practical exposure to shipment tracking, dispatch operations, carrier communication, freight documentation, and freight quotation processes using Estes, TForce Freight, and Old Dominion. Detail-oriented, adaptable, and quick to learn new systems, with a strong ability to manage multiple priorities while maintaining accuracy and excellent service.

Skills & Experience

Skills

Customer Support > Chat Support 2-5 Years

Logistics Track and Trace Less than 6 Months

Back office / Logistic Coordinator / VA Less than 6 Months

Dispatch Software (DAT, Macropoint, TMS) Less than 6 Months

Logistics & Shipment Coordination Less than 6 Months

Tools: TMS Platforms, Load Boards, Freight Class Calculator, Google Workspace, MS Office Less than 6 Months

Experience highlights

customer chat support

remote · December/2021 – Present

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