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Ralph B.

Technical Support Representative

Verified
$8/hr

Outline

Looking for Part-Time work (6 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Technical Support, Retention Representative, and Escalation Specialist.

Skills & Experience

Skills

Videography and Video editing 2-5 Years
Photo editing> Videography 2-5 Years
Customer Support > Chat Support >Retention Less than 6 Months
Technical & Customer Support 1-2 Years
Customer Service>Sales 1-2 Years
Training 1-2 Years
- Customer Service 1-2 Years
Customer Support > Chat Support >Technical Support 1-2 Years
Design > Canva Graphic Design > Video Editing 2-5 Years

Experience highlights

Technical Support, Sales Representative, Retention Representative, and Subject Matter Expert
AT&T Business Mobility, Startek Philippines · February/2025 – Present
Provided technical support, handled sales and retention services, and served as subject matter expert for AT&T Business Mobility.
Crew Trainer
McDonald's Karangalan · March/2024 – Present
Trained crew members on operational procedures and customer service standards.
Crew Trainer
McDonald's Q-Plaza · July/2023 – Present
Trained new crew members and supervised daily operations at McDonald's Q-Plaza location.
Service Crew
McDonald's Q-Plaza · September/2022 – Present
Provided customer service and food preparation at McDonald's Q-Plaza Cainta location.
Freelance Editor and Videographer
Vision Productions, T&C Creations · January/2019 – Present
Edited and produced video content for various production projects.
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