Skills
Account Executive > Microsoft 365
2-5 Years
Account Management
1-2 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
Five9
2-5 Years
• Technical Troubleshooting
1-2 Years
Marketing > CRM > Pipedrive
2-5 Years
Cost estimation
Less than 6 Months
Lead Qualification
2-5 Years
CRM > Salesforce
2-5 Years
Ringcentral
1-2 Years
Customer service > Sales Representative > Customer Support
2-5 Years
Hubspot
2-5 Years
Talkdesk
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
2-5 Years
Experience highlights
Customer Sales Representative, Tier 2 Support
Datamatics Global LTD
·
February/2024
–
/
Conduct outbound and inbound prospecting via phone, email, and chat for U.S., UK, and Canada clients. Build sales pipeline, drive revenue through upselling and cross-selling, exceed monthly quotas. Provide technical troubleshooting and escalation management.
CSR, Online Proctor (U.S. Ops)
Datamatics Global LTD
·
April/2022
–
Present
Managed high-volume inbound and outbound calls for U.S. licensure applicants. Verified lead requirements and provided technical support. Utilized advanced proctoring software to maintain compliance with professional standards.
Site Engineer
DPWH NCR
·
March/2022
–
Present
Inspected construction activities for compliance with technical specifications and quality standards. Prepared cost estimates, quantity takeoffs, and budget documentation. Coordinated with contractors and foremen on project timelines.
