Audio transcription Data Annotation and Revalidation, Customer Service, Reva

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a customer service and operations professional with a strong background in client communication, data management, and process improvement. I’ve also worked on data annotation and revalidation projects, ensuring high accuracy and consistency. I’m dependable, detail-oriented, and committed to delivering excellent results in every task I handle.

Skills & Experience

Skills

Multitasking, Time management,Active listener 2-5 Years

Experience highlights

Operations Associate/Analyst, Customer Service Representative

Wells Fargo Bank NA · March/2016 – Present

Customer Service Representative – Wells Fargo
Handled inbound and outbound calls, assisting customers with account inquiries, transactions, and issue resolution. Provided accurate information while maintaining a calm and professional tone. Ensured excellent customer experience by listening actively, addressing concerns promptly, and following up on pending issues.
Operations Analyst – Wells Fargo
Reviewed and verified different loan documents, including mortgage accounts, to ensure accuracy

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