Customer Support Representative

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Associate Degree

English proficiency Conversational

Professional Summary

Customer service expert with more than 15 years' experience in BPO

Skills & Experience

Skills

Customer Support > Customer Service > Payment Processing 10+ Years

Subject Matter Expert 2-5 Years

BPO- Customer Service Representative , Subject Matter Expert , Sales Specialist 10+ Years

Experience highlights

Customer Support Representative - Subject Matter Expert

TTEC · April/2019 – /

After two years I am now a subject matter expert in energy account in Australia. I am helping colleagues identify and follow correct process for better customer experience. Handles escalations.

Customer Service Representative

HGS · May/2008 – Present

Helped customers with their storm doors. Troubleshooting of failing parts, maintenance and ordering replacements for them.

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