Customer Service & Chat Support Specialist

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

I am a Customer Service and Chat Support Specialist with over five years of experience across e-commerce, financial services, healthcare, and gaming. I specialize in live chat and phone support, complaint resolution, account assistance, and handling customer concerns professionally and efficiently.

My strengths include clear communication, problem-solving, attention to detail, adaptability, and empathy. I am also experienced with AI-assisted tools, Microsoft Office, and Google Workspace allowing me to organize information, document cases accurately, and provide clients with reliable and high-quality customer support.

Skills & Experience

Skills

Chat and E-mail Support 1-2 Years

Customer Service Representative 1-2 Years

Health Care Representative 1-2 Years

Outbound and Cold Calling 1-2 Years

Fraud Detection and Investigation Risk Assessment and Analysis Claims Review and Verification 1-2 Years

Data Encoding, data entry 6 Months to 1 Year

Regulatory Compliance, Due Diligence, AML, KYC/KYB 1-2 Years

Experience highlights

Customer Service Representative - Live Chat Support

Customer Service Representative · July/2025 – Present

Customer Care Representative - Outbound Appointment setter

Customer Care Representative · July/2024 – Present

Cold Caller - Medicare & Medicaid Qualifier

VICIdial · May/2024 – Present

Customer Service Representative - Inbound, outbound, live chat, and email support

Eperformax - Roxas · August/2022 – Present

Customer Service Representative - Live Chat Support

Eperformax - Roxas · August/2020 – Present

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