Skills
Office and Administration > Computer/Internet Literacy
10+ Years
Experience highlights
Customer Service Professional (CCP)
Concentrix CVG Philippines Inc
·
October/2024
–
Present
Major Role
As a Healthcare Customer Care Professional (CCP), duties involve handling inquiries, resolving issues, and providing information about healthcare products, services, and policies, while ensuring patient confidentiality and adhering to company protocols.
Sales Specialist
Vertex Digital Entertainment Technologies Inc.
·
January/2024
–
Present
Major Role
Responsible for using knowledge of company products and services to connect with consumers and generate sales for the company. Duties include developing sales pitches to sell products and services, making cold calls to sales leads or taking calls from prospective clients and maintaining documentation of their sales like invoices or client contracts.
Customer Service Representative
Alorica
·
June/2023
–
Present
Major Role
Provide excellent service to clients, anticipating their needs, and providing effective solutions. Handle customer inquiries promptly and professionally, manage complaints, and resolve conflicts.
Business Development Manager (BDM)
Al Harbi
·
March/2011
–
Present
Major Role
Works to improve the organization’s market position and achieve financial growth. Defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Work in a senior sales position within the company, work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue.
Project Management Officer (PMO)
Top International Trading and Services
·
March/2006
–
Present
Major Role
Operation and Project Management
➢ Assists the GM with oversight administration of operation and projects.
➢ Assists in the identification and execution of required measures to address and resolve operation and project problems.
➢ Assist Site Managers to ensure Quality Service Improvements.
➢ Monitors the On-Line Purchase Order System of AAFES
➢ Assists in the preparation of procurement papers, review of procurement documents including draft of cost estimates.