Skills
Government Contracting
2-5 Years
CRM management
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
Accounting > Bookkeeping > QuickBooks
2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation
1-2 Years
Customer Service & Client Relations
5-10 Years
Customer service > Sales Representative > Customer Support
5-10 Years
Accounts Receivable & Payable
2-5 Years
Documentation & Compliance
2-5 Years
Procurement & Vendor Coordination
2-5 Years
Experience highlights
Contract Acquisition Specialist (Part-Time)
Tom Hagos / Home Care Promise
·
July/2025
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/
Lead end-to-end government contract acquisition from opportunity review through proposal submission. Manage proposal development ensuring compliance with solicitation requirements and deadlines. Conduct feasibility and profitability reviews.
Administrative Assistant – Business Development (Part-Time)
Dillett Engineering Group
·
September/2025
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/
Research and track RFPs, RFQs, and bid opportunities for MEP and electrical engineering services. Coordinate proposal preparation, formatting, and on-time submission. Maintain opportunity trackers and compliance documentation.
Office Manager
MET Company
·
January/2023
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Present
Managed daily office operations and workflows. Coordinated RFQs with estimating teams, issued quotes, and supported sales teams. Handled CRM management, invoicing, AR/AP functions, and government contract documentation preparation.
Appointment Setter
Wayfair Professional
·
September/2022
–
Present
Completed 280+ daily outbound calls to schedule appointments for verified business purchasers. Updated CRM records and conducted lead generation activities.
Customer Support Specialist
Continuum Global Solutions – Verizon
·
January/2018
–
Present
Resolved billing, sales, and technical issues. Guided customers with device troubleshooting and plan selection. Processed insurance claims and orders.
