General Virtual Assistant

Verified

$3/hr

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Outline

Looking for Part-Time work (5 hours/day) at $3/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Resilient and determined to achieve goal

Skills & Experience

Skills

Customer Support > Ecommerce > Amazon? 6 Months to 1 Year

Customer Support > Chat Support> Customer Support Inbound and Outbound 1-2 Years

Experience highlights

Customer Service Representative

Amazon · July/2024 – /

• Handles amazon US retail platform and customer’s account related issue via chat
• Refund and other purchase disputes
• Shipments
• Product related concern

Customer Service Representative

VXI Global Holdings Inc. · February/2022 – Present

• Handle billings and AT&T product’s general concern
• Establishing new internet and phone service
• Processing cellphone purchases
• Respond to customer’s email

Customer service representative

Teleperformance · July/2020 – Present

• Handles local telco billing and other concern via the chat
• Doing outbound calls to customers experiencing internet and phone issues
• Respond to customer email
• Salesforce knowledgeable
• Subject matter expert

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