Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Dedicated and versatile customer service professional with proven experience in sales, technical support, and fraud analysis. Known for delivering exceptional customer satisfaction, resolving complex issues efficiently, and adapting quickly to new challenges. Tech-savvy, creative, and driven to provide top-quality service in every interaction.

Skills & Experience

Skills

Accounting > Accounts Receivable > Collection 2-5 Years

Customer Support 2-5 Years

Professional Services > Videography 2-5 Years

Graphic Artist & Video editor 2-5 Years

Experience highlights

Video Editor

Freelancer · February/2024 – /

Event Video Editor

Fraud Analyst

Concentrix · September/2023 – Present

Advisor 1 (Fraud Analyst)

• Handling financial account and preventing fraud cases
• Answer customer product questions fully and accurately.
• Assist with quality assurance process as required.
• Work frequent overtime or substitution hours.

Customer Service

Sutherland · April/2022 – Present

Customer Service Representative (T-MOBILE)

•Being an Account Expert for more than 4 months, handling
sales, billing dispute and collections.
• Become a floor support for more than 2 months
• Endorsed as a Technical Support, handling and resolving all
types of call including bills and sales.
• Receiving inbound telephone sales calls for a wide variety of
consumer products and services.

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