HEALTHCARE VIRTUAL ASSISTANT

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Healthcare Virtual Assistant with hands-on experience supporting U.S. medical practices, including Pediatric Cardiology and General Pediatrics. Experienced in insurance eligibility and benefits verification, patient scheduling, appointment coordination, referrals, prior authorizations, and patient communication. Skilled in reviewing insurance coverage, updating patient information, and working with clinics to ensure patients are financially cleared before their appointments. Proficient in eClinicalWorks (eCW), Availity, and Microsoft Office (Word, Excel, and Outlook). Knowledgeable in commercial insurance, Medicare, Medicaid, and coordination of benefits. Detail-oriented, highly organized, and committed to delivering accurate, efficient, and compassionate support to both patients and healthcare providers.

Skills & Experience

Skills

Appointment scheduler 1-2 Years

Health Care 1-2 Years

Bilingual Spanish speaker 1-2 Years

Insurance > Medical Insurance 1-2 Years

Referral Coordination 1-2 Years

Prior Authorization 1-2 Years

Customers Service Representative 1-2 Years

Benefits and eligibility for medical billing 1-2 Years

Customer Support > Insurance > Prior Authorization 1-2 Years

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 1-2 Years

Health Insurance Claims Specialist > Insurance Verification 1-2 Years

eClinicalWorks 1-2 Years

Insurance Verification & Prior Authorizations (Availity, NaviNet) 1-2 Years

Patient Scheduling 1-2 Years

• Insurance & Claims Platforms: Availity, CMS, NPPES • 1-2 Years

Experience highlights

Medical Virtual Assistant – Pediatric Cardiology

Pediatric Cardiology Practice · January/2025 – Present

Verified patient insurance eligibility and benefits using Availity and NaviNet portals. Managed prior authorizations and coordination of benefits. Maintained patient records in eClinicalWorks, uploaded medical documents, routed medication refills, and sent medical faxes while ensuring HIPAA compliance.

Medical Virtual Assistant – General Pediatrics

General Pediatrics Practice · January/2024 – Present

Verified insurance eligibility and submitted prior authorizations. Coordinated referrals and organized patient documentation. Scheduled appointments, maintained patient records in eCW, uploaded medical documents, managed medication refills, and communicated with providers while protecting patient privacy.

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