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Jessica Blanche M.

Virtual Assistant

Verified
$6/hr

Outline

Looking for Full-Time work (6 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Reliable and warm Virtual Assistant who brings calm, clarity, and genuine care to every task.

Skills & Experience

Skills

Office and Administration > Calendar Management > Scheduling 6 Months to 1 Year
Time Management 2-5 Years
Attention to detail 5-10 Years
Data Entry 2-5 Years
Cold Calling 6 Months to 1 Year

Experience highlights

Customer Service Waitres
Buccaneers Bistro Corp. · May/2022 – Present
Supported daily team coordination, leading to a 15% improvement in shift handover efficiency, and reduced
service delays.
Increased customer satisfaction scores by 20% through personalized service, and proactive problem
resolution.
Managed up to 20 tables at a time during peak service hours, while consistently meeting guest service
standards and maintaining 5-star reviews.
Business Development Fellow
Hop On! Tech Sales · August/2021 – Present
completed intensive training on modern BDR workflows, mastering multi-channel outreach and tools such as
Salesforce, Outreach, LinkedIn Sales Navigator, Zoom, and Slack.
Prospected and qualified 30+ potential leads weekly through strategic cold calling, lead generation databases,
and targeted networking efforts, contributing to a 15% increase in qualified opportunities.
Business Development Representative
Kaddra · October/2021 – Present
Generating 100% leads in the Philippine market while collaborating and reporting within an SDR team setting,
exceeding sales metrics, and quota.
Expanded business opportunities by building a network of 50+ prospective clients through LinkedIn, referrals,
and virtual/physical events.
Secured 10+ new client accounts by leveraging tailored promotional strategies and consultative sales
approaches.
Customer Service Trainer
The Moment Group · June/2018 – Present
Ensured 100% guests’ needs and wants were properly attended.
Improved customer satisfaction scores by 25% after developing and delivering tailored training curriculums
across more than three departments, focusing on service consistency and guest experience.
Collaborated with 4+ fellow trainers to implement shared best practices, resulting in a 30% improvement in
training completion rates, and a more cohesive training program.
Designed and rolled out structured trainee evaluations, enabling 100%
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