Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Reliable and detail-oriented Virtual Assistant with 2+ years of experience in customer support and operations across US, UK, and AU markets. Skilled in customer service, administrative support, CRM systems, and managing high-volume workloads with accuracy. Organized, adaptable, and solutions-focused, I’m here to make your day-to-day operations easier and more efficient.

Skills & Experience

Skills

Google Workspace 2-5 Years

Customer Service Representative — Customer Support 2-5 Years

Billing & Payment Processing 2-5 Years

Financial Account Support 2-5 Years

Case Management 2-5 Years

Dispute Resolution 2-5 Years

Cross-Team Coordination 2-5 Years

CRM / Ticketing Systems 2-5 Years

MS Excel 2-5 Years

Experience highlights

PayPal Customer Support (Global Pay Later)

Eperformax Contact Centers Roxas Corporation · October/2023 – Present

Handled 40+ inbound calls/50+ chat interactions daily for US, UK, AU markets. Processed 10+ billing/transaction disputes daily with structured investigations. Mentored 30+ new hires on call support and workflow. Maintained 100% compliance with data privacy and financial standards.

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