Customer Support | Administrative assistant | Virtual Assistant

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

I specialize in Administrative and Customer Support tasks. I bring real-world experience handling emails, scheduling, and resolving client issues. I’m confident in helping clients streamline operations and maintain trust with their customers.

Skills & Experience

Skills

2-5 Years

Content Moderation Less than 6 Months

Compliance 2-5 Years

- Customer Service 1-2 Years

Record Keeping 1-2 Years

Contact Tracing 1-2 Years

Experience highlights

Content Tester / Content Moderator

Self Employed · November/2024 – Present

Reviewed images and videos for quality and compliance. Identified duplicate or non-compliant content. Ensured content followed platform guidelines. Maintained accuracy and consistency.

Customer Service Representative

Wipro · August/2023 – Present

● Assisted customers through voice support
● Handled inquiries related to bookings, flights, and general concerns
● Maintained professionalism and accuracy during calls
● Recognized for technical knowledge and service quality

Contact Tracer

Emergency Operation Center · February/2021 – Present

● Responded to and tracked reported contacts following established health and safety protocols
● Collected, verifi ed, and documented information accurately while maintaining confi dentiality
● Followed strict guidelines and procedures when handling sensitive data
● Communicated clearly and professionally to provide instructions and gather required details
● Maintained organized records and ensured timely reporting

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