Data Entry and Non-voice Sales and Customer Support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a detail-oriented and reliable professional with experience in data entry, non-voice sales, and customer support. Skilled in handling customer inquiries through chat and email, maintaining accurate records, managing databases, conducting lead generation, and updating CRM systems. Proficient in Microsoft Excel and various online tools, with strong organizational skills, excellent written communication, and a commitment to providing efficient customer service and supporting business operations.

Skills & Experience

Skills

Data Entry & Administrative Support 5-10 Years

Data Entry & Back-Office Tasks 5-10 Years

lead mining 2-5 Years

Report Generation 2-5 Years

E-commerce Order Fulfillment > Order Entry > Order Processing 2-5 Years

~Data Entry 5-10 Years

Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years

CRM & Data Management 2-5 Years

• Live Chat Support 2-5 Years

Experience highlights

Chat Support Specialist

ContactPoint360 · December/2025 – Present

Received and handled chat inquiries from Dashers, providing timely support and
assistance
• Responded to questions and resolved issues efficiently within scope of
responsibility
• Escalated complex or out-of-scope concerns to appropriate teams for further
handling
• Conducted outbound calls to verify order details and ensure accuracy and
completion of transactions

Sales Support Specialist

MedSpecialized, Inc · May/2021 – Present

Lead Mine Clinics for US Territories, coordinating sessions and supporting client engagement initiatives
• Prepared client contracts and proposals in alignment with business requirements
• Provided product and process support to outbound sales agents to ensure accurate and consistent information
• Maintained and managed the sales pipeline to support deal progression and forecasting accuracy
• Ensured CRM data hygiene by updating records, tracking activities, and maintaining data accuracy

Bill Reviewer

Conduent · August/2019 – Present

Reviewed billing documents to ensure accuracy and completeness
• Input and updated data into systems with attention to detail and efficiency
• Maintained high standards of information accuracy to support reliable records and reporting

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