Skills
Technical / computer support
5-10 Years
Customer service
2-5 Years
Manual Testing
2-5 Years
Admin / User Support
5-10 Years
Documentation
2-5 Years
SharePoint
2-5 Years
Experience highlights
Regional Manager / QA Engineer / ISMS Internal Auditor
Optimatics
·
June/2019
–
/
Level II Support Engineer
Transnational E-Business Solutions Inc. (Metalogix)
·
February/2015
–
Present
Provided advanced Level 2 technical support for Metalogix ControlPoint (a third-party enterprise tool for SharePoint Administration) via phone, email, and remote sessions.