Skills
Payment Posting, Customer Support
1-2 Years
Customer Support > Customer Service > Payment Processing and Billing concerns>Technical Concerns
2-5 Years
Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management,
1-2 Years
Experience highlights
Billing Inbound/Payment Posting/Customer Sevice
DME SERVE PHL INC
·
November/2022
–
/
Experienced BPO professional with expertise in billing inbound support, payment posting, and customer service. Skilled in managing customer inquiries, processing payments accurately, and resolving billing concerns efficiently. Known for excellent communication skills, attention to detail, and a strong commitment to providing outstanding service in fast-paced environments.
Invoice Clerk
24/7 Intouch Inc
·
May/2022
–
Present
Detail-oriented and reliable Invoice Clerk with extensive experience in billing, payment posting, and customer service within the BPO industry. Skilled in preparing, verifying, and processing invoices accurately and efficiently. Strong background in resolving billing discrepancies, managing account records, and ensuring timely payment posting. Known for excellent organizational skills, attention to detail, and commitment to accuracy in all financial transactions.
Data Entry Clerk
FBC ASIA PACIFIC
·
January/2021
–
Present
Skilled in accurate data input, record management, billing, and payment posting. Demonstrates strong attention to detail, time management, and confidentiality when handling sensitive information. Known for maintaining accuracy under pressure and ensuring data integrity to support smooth business operations.
Patient Services
OPTUM GLOBAL SOLUTION
·
June/2017
–
Present
Experienced in providing comprehensive patient support and insurance coordination within the U.S. healthcare system. Skilled in handling patient inquiries, verifying insurance eligibility, processing authorizations, and ensuring accurate billing and claims submission. Demonstrates strong communication and problem-solving abilities in managing patient accounts, resolving claim issues, and maintaining HIPAA compliance. Adept at coordinating with healthcare providers, insurance companies, and patie
Patient Order Process for Durable Medical Equipment
Liberty Medical Philippines
·
September/2016
–
Present
Responsible for managing patient orders and coordinating the end-to-end process for Durable Medical Equipment (DME) under U.S. healthcare insurance guidelines. Ensured accuracy, timeliness, and compliance with payer requirements to facilitate patient access to medically necessary equipment.
