Virtual Assistant with 5+ years in admin, customer support, payroll, and shipment tracking. I've handled payroll for 25 staff, coordinated 20–50 client bookings at once, and managed CRM platforms in past call center roles across North America, along with everyday tools like Google Workspace, Zoom, Google Meet, and Canva. I adapt quickly to new systems, communicate clearly, and stay calm under pressure, resolving issues efficiently and following through until the job is done. My experience is broad rather than deep in one specialized tool. I may need brief ramp-up time on unfamiliar software, but I pick things up fast and bring consistent reliability to every task.
