Skills
Office and Administration > Quality Assurance
Less than 6 Months
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
1-2 Years
Database
Less than 6 Months
React
Less than 6 Months
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
Back-end: Node.js, Express.js
Less than 6 Months
Postgresql
Less than 6 Months
CRM Systems
1-2 Years
Node.js
Less than 6 Months
Customer service > Sales Representative > Customer Support
1-2 Years
API Integration : JSON, RESTful APIs
Less than 6 Months
Full stack Development
Less than 6 Months
Task Coordination
1-2 Years
Human Resources > HR Management > Administrative Works > Operations Management
Less than 6 Months
Experience highlights
Full-Stack Developer Intern
Fatima University Medical Center
·
May/2026
–
Present
Developed end-to-end hospital ticketing system using React, Node.js, Express.js and PostgreSQL. Implemented RBAC for medical and administrative staff permissions.
Virtual Assistant / Operations & QA Specialist
Invisible Technologies
·
March/2023
–
Present
Managed task schedules for AI developers, conducted QA audits on conversational AI, and maintained documentation and SOPs for operational quality standards.
Seasonal Virtual Assistant / Customer Support
1-800-Flowers
·
January/2022
–
Present
Handled high-volume customer support inquiries, entered order data into CRM systems, resolved disputes, and documented interactions in centralized logs.
