Skills
SEO
1-2 Years
Customer Support > E-commerce
2-5 Years
Market Research
1-2 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
English Teaching
1-2 Years
- Customer Service
2-5 Years
Chat Support > Social Media Management
1-2 Years
Chat Support > Data Encoder > Social Media Manager > Content Creation
2-5 Years
Customer Support>e-commerce>SaaS>marketing
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
1-2 Years
Design > Canva Graphic Design > Video Editing
1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
2-5 Years
Experience highlights
E-commerce Associate
Promotional Industry
·
December/2024
–
Present
Store Builder
- Built and maintained e-commerce stores based on client requirements, ensuring proper setup and brand consistency.
- Updated product listings, pricing, and graphics to keep store content accurate.
- Collaborated with clients and teams to complete updates and meet deadlines.
Marketing Officer | Customer Service Representative
99 Group Company
·
January/2023
–
Present
Edited videos, photos, and content for marketing campaigns. Planned and managed brand growth initiatives. Coordinated influencer partnerships and collaborations.
Customer Support Specialist - Visa Specialist
Trawell Group DMCC
·
January/2023
–
Present
Managed customer support via email, chat, and calls using Zendesk. Processed visa applications. Created blog content and conducted market research.
Social Media Manager
Gems Garden and Cafe
·
January/2021
–
Present
Created and published social media content and advertising campaigns. Produced marketing materials including videos, photos, logos, and graphics.
Ecommerce Sales Specialist - Account Manager
Topnet Inc.
·
January/2021
–
Present
Conducted market research and SEO campaigns. Managed product listings, inventory, orders, and promotions across Amazon, eBay, Walmart, and Wayfair.
