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Jennifer joy C.

Customer Support

Verified
$5/hr

Outline

Looking for Part-Time work (6 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a customer-focused and organized professional with strong communication and time management skills. In fast-paced call center environments, I have learned to effectively prioritize tasks such as answering calls, responding to emails, updating customer records, and handling follow-ups while maintaining accuracy and quality service.

I am a quick learner who works well under pressure, enjoys helping customers, and is committed to providing a positive customer experience. I am excited about the opportunity to contribute my skills and continue growing professionally within your organization.

Skills & Experience

Skills

Chat support 5-10 Years
Account Management 5-10 Years
Accounting > Accounts Payable > Billing Support 5-10 Years
Customer service > Sales Representative > Customer Support 10+ Years
Customer Support > Chat Support >Technical Support 5-10 Years
Community Moderation 2-5 Years

Experience highlights

Email Support Specialist
Keywords Studios Manila · January/2024 – /
Community Forum Support
Individual Contractor · January/2021 – Present
Provided technical support by answering questions in community forum.
Email Support Specialist
Telus Philippines · January/2020 – Present
Assisted players with account issues and online purchases for gaming company.
Chat and Email Support Specialist
ECE Consulting Group · January/2019 – Present
Reviewed documents and processed loan requests for US-based loan app.
Chat and Email Support Specialist
Conduit Global · January/2018 – Present
Answered billing concerns and plan upgrades for US-based telecommunication company.
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