Skills
Customer Support > Chat Support
2-5 Years
Customer Support > Email Support
2-5 Years
Critical Thinking
2-5 Years
Technical Support, Cold Calling, Lead Qualifier, Telemarketing, Appointmnet Setting
Less than 6 Months
Problem solving skill
2-5 Years
Experience highlights
Digital Marketer
Outsourced Doers
·
May/2024
–
Present
1 month as Digital Marketer making led magnet, video editing making ads on
different platform and many more.
Cold Caller
Crash Resource Center
·
May/2024
–
Present
1 month of Calling customer living in Texas that was involved in a car accident that
don't have an attorney or insurance company.
Customer Service Representative
Concentrix
·
March/2021
–
Present
1 -5 months as a Voice agent who assist customer with their concern as we offer
services like home cleaning and other home services.
1 year and 5 months as an Email agent who assist customer with their experiences like
card charges, dissatisfaction of professional's performance, delayed booking. Assist
also professionals at the same time who complains fees and payments.
1 year as a Chat support that caters both customer and professional with the same
issue.
Customer Service Representative
Teleperformance
·
October/2020
–
Present
Caters customer concern with their orders, track orders status, processed refunds,
solved every customer's issue with regards on their orders. Walk through every
customer who wants to place/shop order online.