Skills
Customer Support
2-5 Years
Attention to detail
2-5 Years
Healthcare & Financial Support
2-5 Years
Experience highlights
Customer Service Specialist
JP Morgan Chase
·
May/2025
–
Present
Provided customer support for checking and savings accounts, online banking, and account transactions while resolving customer concerns and ensuring the security and confidentiality of financial information.
Customer Service Specialist/Enrollment
Teleperformance
·
August/2022
–
Present
Provided inbound and outbound customer support by assisting members and prospective members with healthcare plan inquiries, benefits, eligibility, and enrollment information while ensuring HIPAA compliance and delivering excellent customer service.