Medical Virtual Assistant

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Healthcare professional with experience supporting home-based diagnostic testing programs, specializing
in patient outreach, medical-order review, documentation verification, and coordination with physician
offices. Conducted outbound patient calls to facilitate the delivery, initiation, and return of home testing
devices. Reviewed diagnostic testing orders for required testing verbiage, valid diagnosis codes, DME
information, and properly signed and dated prescriptions. Experienced in identifying incomplete
documentation, coordinating with healthcare providers for corrections, and maintaining accuracy and
confidentiality when handling patient and medical information.

Skills & Experience

Skills

Healthcare Customer Service 1-2 Years

Medical Administrative Support (HIPAA Compliance, Patient Coordination) 1-2 Years

durable medical equipment 1-2 Years

Medical Administration, Patient Scheduling, Appointment Management, Medical Records Management, HIPAA Compliance, Patient Communication, Customer Service, Telehealth Support, Electronic Health Record (EHR) Systems, CRM Tools, Billing & Insurance Verification, Data Entry, Email & Phone Support, Report Preparation, Multitasking, Problem Solving, Attention to Detail, Documentation Accuracy, Workflow Coordination, Confidentiality Management, Technical Support (for patient portals and healthcare software), Time Management 1-2 Years

ICD-10 Coder 1-2 Years

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