Technical Support Associate

Verified

$5/hr

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Outline

Looking for Full-Time work (9 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

Computer-literate Technical Support and Customer Service Specialist with 4 years of BPO experience handling multiple accounts across travel, healthcar

Skills & Experience

Skills

Customer Support > Chat Support 6 Months to 1 Year

Customer Support > Technical Support 1-2 Years

Experience highlights

Product Support Associate and Technical Support Associate

Newfold Digital · April/2023 – Present

Provided technical support for websites and email, managing DNS settings, resolving errors, configuring third-party email clients, performing basic file uploads, and delivering remote troubleshooting across devices.

Customer Service Representative

Foundever · August/2022 – Present

Assist in booking, canceling, checking reservation status, changing, and refunding car, hotel, and activities reservations with terms and conditions.

Customer Service Representative

Foundever · October/2021 – Present

Health insurance provides assistance with pharmacy-related inquiries for its members.
To facilitate materials requests and process premium payments for monthly insurance.
Ensure that all members are educated about the various stages of their insurance coverage, including deductibles

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