Customer Service & Operations Support Specialist | Administrative Support | Logistics Coordination |

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Customer Service, Administrative, and Operations Support Professional with nearly 4 years of experience supporting customers, managing business operations, and coordinating administrative processes across various industries.
My experience spans customer service, technical support, order processing, payment verification, inventory monitoring, logistics coordination, sales reporting, and social media customer engagement. Throughout my career, I have developed a strong ability to manage multiple priorities, maintain accurate records, and deliver exceptional service while supporting business objectives.

Currently exploring opportunities in Customer Support, Virtual Assistance, Administrative Support, Operations Support, and Customer Success roles.

Skills & Experience

Skills

2-5 Years

E-commerce Order Fulfillment > Order Entry > Order Processing 2-5 Years

- Customer Service 5-10 Years

Customer service > Sales Representative > Customer Support 5-10 Years

Customer Service > Payment Processing 5-10 Years

Dispute Resolution 2-5 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Multi-Channel Communication 5-10 Years

Experience highlights

Customer Service Agent / Business Associate Services

Unicity Network Philippines Inc. · November/2024 – Present

Handled customer inquiries via phone, email, chat, and Meta Business Suite. Processed manual orders, verified payments, and maintained accurate records. Prepared daily sales reports and coordinated with multiple departments.

Customer Support Associate II

FIS Global Solutions Inc. · September/2022 – Present

Handled card inquiries, fraud cases, and dispute escalations. Maintained CRM documentation and consistently met QA performance targets.

Technical Support Representative / CSR

Inspiro Relia Inc. · February/2021 – Present

Provided technical support, scheduled appointments, processed payments, and resolved account issues for customers.

Customer Service Representative

Philippines Inc. · July/2019 – Present

Handled billing, payments, account inquiries, and maintained accurate customer records.

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